Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you use our services:

• Contact Information: Name and email address when you contact us
• User Content: Text, documents, and other content you submit to our tools for processing
• Feedback: Comments, suggestions, and feedback you provide

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on site, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI-powered tools
• Communication: To respond to your inquiries and provide customer support
• Analytics: To understand how our services are used and optimize user experience
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Data Processing and Storage

3.1 Processing Location

Your data may be processed in servers located in various countries, including but not limited to the United States and European Union. We ensure appropriate safeguards are in place for international transfers.

3.2 Data Retention

We follow these data retention practices:

• User Content: Deleted immediately after processing (not stored)
• Contact Information: Retained for as long as necessary to provide support
• Analytics Data: Anonymized and retained for up to 2 years
• Log Data: Retained for up to 30 days for security purposes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Third-Party Services

Our website may contain links to third-party services or integrate with external APIs:

• AI Service Providers: We use third-party AI APIs to power our tools
• Analytics: We may use analytics services to understand user behavior
• External Links: We are not responsible for the privacy practices of external websites

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

8. Security Measures

We implement appropriate security measures to protect your information:

• Encryption: Data transmission is encrypted using SSL/TLS
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Incident Response: Procedures in place for data breach response

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@campustoolshub.com
• Website: Contact Form
• Mail: Campus Tools Hub, Privacy Department, [Address to be updated]